Ilfracombe Report it logo Featuring a speech bubble encouraging people to officially report issues.

In a bid to increase the reporting of local issues to those who are directly responsible for addressing and recording them, Ilfracombe Town Council are running a trial of a direct reporting system.

The aims of this trial are to:

  • promote the requirement to officially report
  • gain an insight into any barriers that may exist with the current systems
  • identify the range and extent of local issues
  • identify issues that can be undertaken using ITC / volunteer resources
  • encourage a shift away from posting onto unmonitored social media platforms
  • use any findings for future plans relating to resource allocation

How the trial will work

To keep things simple the trial works by members of the public informing Ilfracombe Town Council directly of any problems or issues such as overgrown vegetation, fly tipping, full bins, pot holes, graffiti or anti-social behaviour.

This can be done by:

In turn ITC staff will directly upload your issues onto the official reporting systems on your behalf.

*Ilfracombe Centre opening hours are Tues – Fri 9am-1pm & 2pm-5pm

What this trial is not:

  • a shortcut to jump to the top of any list or programme of works
  • a guarantee that the issue will be addressed
  • a replacement for current reporting systems

Report to Devon & Cornwall Police

Report to Devon County Council

REPORT A POTHOLE

Car driving over a pot hole

Large 40 mm vertical-edge hole that is also greater than 300 mm wide

REPORT A PARKING ISSUE

Car parked on double yellow lines for reporting parking problems

Request enforcement in residents’ parking and on-street parking zones

REPORT OVERGROWN VEGETATION

Bush vegetation covering a roadsign to demonstarte a need to report overgrown vegetation

Pedestrians forced into road, cars over central line, reduced visibility

REPORT PUBLIC RIGHTS OF WAY

Person on a roadsign illustrating a public right of way

Blocked access or broken stiles on public rights of way

REPORT HAZARDOUS OR FALLEN TREES

Fallen tree covering a roadsign

Trees that have fallen into the road or are leaning, unstable, diseased or dying.

REPORT DEBRIS OR OBSTRUCTION

Roadsign depicting rocks falling off a slope

Thick mud, soil, stones, embankment slips, large branches, fallen trees

REPORT DEFECTIVE ROAD MARKINGS OR SIGNS

Broken Street Sign

White and yellow, stop or give way lines or warning signs

REPORT A TRIP HAZARD

Roadsign featuring a tripping stick man

Click here to report a trip hazard

Hole or significant difference in level on pavement or cycleway

REPORT TRAFFIC LIGHTS

A traffic light

Click here to report a defective traffic light

Damage or fault to traffic lights or signals or school crossing patrol light

REPORT BROKEN MANHOLE COVER

Broken manhole cover

Broken, missing or rocking manhole cover

REPORT A GRIT BIN

Grit bin
Empty bin, damaged bin or a bin with contents that are unuseable

REPORT BRIDGES AND RETAINING WALLS

Bridge with a fallen tree in front of it

Structural damage or significant obstructions restricting water flow

REPORT FENCES AND BARRIERS

Fence and a barrier

Damaged or missing roadside fences or barriers

REPORT SNOW OR ICE

Roadsign warning of ice alongside a car

Ice or snow on the road

REPORT DEFECTIVE STREET LIGHTING

Streetlamp with an arrow coming off it depicting it as being broken

Structural damage or significant obstructions restricting water flow

REPORT FLOODING AND BLOCKED DRAINS

Road sign saying flood next to a car surrounded with water

Standing water, blocked drain, flooded property, impassable road

Ilfracombe Town Council

Call: 01271 855300

E-Mail: itc@northdevon.gov.uk

Click here to access the Ilfracombe Town Council Facebook page

North Devon Council

Call: 01271 327711

E-Mail: customerservices@northdevon.gov.uk

Click here to access the report it page on the North Devon Council website

Devon County Council

Call: 0345 1551015

E-Mail: customer@devon.gov.uk

Click here to access the report it page on the Devon County Council website

How long will the trail run for?

Initially the trial will run for 3 months and then be reviewed.